Refund policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. Please read our refund policy carefully before placing an order.

Order Issues & Damaged Items

Each item is made to order and carefully checked before shipping. However, if your product arrives damaged, defective, or with a printing error, please contact us within 7 days of receiving your order.

To help us resolve the issue quickly, please provide:

• Your order number

• A clear photo showing the problem

Once verified, we’ll gladly offer a replacement or refund at no additional cost.

Wrong Size or Change of Mind

Because our products are made to order, we do not accept returns or offer refunds for:

• Wrong size ordered

• Change of mind

• Buyer’s remorse

Please make sure to review the size chart and product details carefully before placing your order.

Lost or Missing Orders

If your order hasn’t arrived within the estimated delivery time, please reach out to us.
We’ll investigate and provide a replacement or refund if your order is confirmed lost in transit.

Refund Processing

Approved refunds will be issued back to your original payment method.
Please allow 5–10 business days for the refund to appear in your account.

Contact Us

If you have any questions or concerns about your order, please contact us at: support@joghut.com
Include your order number for faster assistance.